Terms & Conditions
We offer FREE delivery worldwide! Your order will be shipped with one of the leading couriers such as EMS, DHL, UPS, etc. We reserve the right to choose which courier we will use to send your order. We take this decision after we consider the relevant circumstances. When we have chosen the courier, you will be informed and we will provide you with the tracking number. The delivery takes from 4 to 9 working days. If your delivery address is in the European Union, we will ship your order from our EU warehouse, you will receive it directly at that address and there will be no customs duties. If your delivery address is outside of the EU, we will ship your order from our China warehouse. Your order will be delivered directly to your address or it may be detained at the customs office of your country. If it is detained, you will be informed of this and you can go to get it from there by paying the customs duty. In this case, you can contact us at any time for support and help regarding the release of your order. Lastly, you have the option to write the amount you want us to declare for the purposes of customs duties in the notes section whilst placing your order. However, we do not carry any responsibility if you avail yourself of this option and if the customs duty office confiscates the goods as a consequence.
We can only accept crypto-currency payments due to the opposition of the banks and financial institutions against the crypto-hardware suppliers.
You can pay through CoinBase Commerce and you have four types of crypto-currencies, which you may use to pay your order. Those are: Bitcoin, Bitcoin Cash, Ethereum and LiteCoin.
If you have any problem with the payment, please, contact us. Orders are confirmed and sent only after successful payment.
As mentioned above, upon ordering in the notes section you can tell us to put a lower price for paying lower customs duties in your country.
If you order without paying and the payment is not received within 1 hour of placing the order, your order will not be concluded and will not be shipped.
For some of our products, you have the option to take advantage of our hosting services, which we provide at our data center. The hosting period for which you must pay in advance is 24 months. After you place your order and successfully pay, you will have to send us an email with the order number and the details of your mining pool. Only then, we will be able to connect and set up the machines. We need up to 3 working days after we have received the relevant information.
The ordered products come with full 2-year warranty taking effect from the day of receipt of the order. In case of any defects or warranty event, you will receive a return sticker, which you can use to send the product/s back to us. We will try to repair it as soon as possible, usually up to 1 week after we receive back the returned product. If for any reason, we cannot fix the defect of the product, we will exchange it with a brand new one if there are quantities still available from the same model, which will be shipped for FREE to you. If there are no miners left from the same model, we will contact you and you will have the option of choosing another one or receiving a refund However, if the product has stopped working due to what you did to it, we do not carry any responsibility. After the warranty period has expired, we can still fix any problem with the product at the cost of the labour and any parts in need of a change with a new one as well as the transport. There are certain events that will make void the warranty before its expiry, those are: if the customer removes or replaces any part by himself, any damage caused by flooding with water, wet environment, lightning, voltage surges or poor power supply, and finally, due to fire burns to the parts on hash boards or chips. Further, the warranty does not apply to normal wear and tear, damage resulting from misuse, neglect, improper use, abnormal working conditions.
Discount for Wholesale Order
Please contact us regarding wholesale orders because the rate of discount varies according to market fluctuations and available quantity.
Any disputes will be resolved by the law of England.
You agree to our terms and conditions as well as to the applicable law when you place and pay your order with us.